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In response to Covid-19 we as a company have developed some new policies and infrastructure to ensure we can work safely, and efficiently.

Below there are a few frequently asked questions that may help assist you with the ordering process during Covid-19.

Deliveries are completely contactless, food will be left on doorsteps. (We will knock)

Yes, we offer a collection service from our restaurant.

We are anticipating a high volume of orders. Day times should generally be under 1 hour.

PEAK HOURS (5-8) can reach full capacity, when this happens, our online checkout page is temporarily suspended.

When placing an order, you can leave a message to the kitchen on the checkout page (no cheese on Spicy, etc)

Make sure your postcode has a space in the middle, and please leave a telephone number.

Our minimum spend is £15, however certain postcodes are £25 or £30. More details can be found on our online ordering page.

Is there space in the middle your postcode?

Have you selected local delivery area?

Please leave a telephone number for us to contact you on should we need to.

Sorry but no, all payments to be made via PayPal or SagePay on our web ordering service. You can check out as a guest on PayPal, or use SagePay like any other Visa online payment merchant. They are equally fast and easy.

Contact us via email:
Gidea Park, Romford – hello@smokingriddle.co.uk
Swansea, Wales – smokingriddle@outlook.com

Please check your basket thoroughly before placing your order.

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Notice for deliveries only

YOU ARE ORDERING FROM OUR SWANSEA STORE.
(if you wish to place an order in Cardiff or Romford please click off this popup and reselect your location.)

Outside of peak evening and weekend hours, our average delivery time is 40-60 minutes.

Although we endeavour to deliver all food as quickly as possible, we can occasionally hit capacity and run over with the delivery times.

During peak hours in the evenings and weekends, food may take up to 90 minutes.

(Peak hours: 18:30 – 21:00)

Notice for deliveries only

YOU ARE ORDERING FROM OUR CARDIFF STORE.
(if you wish to place an order in Swansea or Romford please click off this popup and reselect your location.)

Outside of peak evening and weekend hours, our average delivery time is 40-60 minutes.

Although we endeavour to deliver all food as quickly as possible, we can occasionally hit capacity and run over with the delivery times.

During peak hours in the evenings and weekends, food may take up to 90 minutes.

(Peak hours: 18:30 – 21:00)

Notice for deliveries only

YOU ARE ORDERING FROM OUR ROMFORD STORE.
(if you wish to place an order in Swansea or Cardiff please click off this popup and reselect your location.)

Outside of peak evening and weekend hours, our average delivery time is 40-60 minutes.

Although we endeavour to deliver all food as quickly as possible, we can occasionally hit capacity and run over with the delivery times.

During peak hours in the evenings and weekends, food may take up to 90 minutes.

(Peak hours: 18:30 – 21:00)