Skip to content

In response to Covid-19 we as a company have developed some new policies and infrastructure to ensure we can work safely, and efficiently.

Below there are a few frequently asked questions that may help assist you with the ordering process during Covid-19.

Deliveries are completely contactless, food will be left on doorsteps. (We will knock)

Yes, we offer a collection service from our restaurant.

We are anticipating a high volume of orders. Day times should generally be under 1 hour.

PEAK HOURS (5-8) can reach full capacity, when this happens, our online checkout page is temporarily suspended.

When placing an order, you can leave a message to the kitchen on the checkout page (no cheese on Spicy, etc)

Make sure your postcode has a space in the middle, and please leave a telephone number.

The minimum spend is £15.
Is there space in the middle your postcode?
Have you selected local delivery area?
Please leave a telephone number for us to contact you on should we need to.

Sorry but no, all payments to be made via PayPal or SagePay on our web ordering service. You can check out as a guest on PayPal, or use SagePay like any other Visa online payment merchant. They are equally fast and easy.

We do not have an active phoneline available to us, but we will be contactable via email: hello@smokingriddle.co.uk

Please check your basket thoroughly before placing your order.

Facebook
SOCIALICON
SOCIALICON

Notice

YOU ARE ORDERING FROM OUR SWANSEA, WALES STORE. IF YOU WISH TO PLACE AN ORDER IN ROMFORD, ESSEX, PLEASE CLICK OFF THIS POPUP AND PRESS THE ORDER FROM ROMFORD BUTTON

We are experiencing a high volume of orders.

Between 12-5pm we expect to fulfil 90% of orders between 50 – 70 minutes.

Between 5-10 we expect to fulfil 80% of orders within 60-90 minutes. Although on occasion food may take up to 100 minutes.

We will of course endeavour to deliver asap in all circumstances. If you have any questions about how to order please refer to our FAQ.

Notice

YOU ARE ORDERING FROM OUR ROMFORD, ESSEX STORE. IF YOU WISH TO PLACE AN ORDER IN SWANSEA, WALES, PLEASE CLICK OFF THIS POPUP AND PRESS THE ORDER FROM SWANSEA BUTTON

Between the hours of 12-5 we aim to deliver 90% of orders within 70 minutes max.

Between the hours of 5-10 we aim to deliver 80% of orders between 70 – 90 minutes.

Some larger orders and on occasion even smaller orders may take up to 100 minutes.

Thank you for understanding. By clicking ‘Agree & Order Now’ you are agreeing to the terms of delivery above.